Shipping Policy
Order Processing and Delivery Times
Once your order is placed, we take 1 to 3 business days to process it. On weekdays, this usually takes one business day, but if you place an order on Friday evening or over the weekend, processing may take a bit longer. Once your order is processed, it will be shipped, and delivery typically takes 8 to 12 business days. We strive to make the ordering and delivery process as simple as possible for our customers. However, if you have any questions or concerns, please don’t hesitate to contact our customer service. Below is a summary of the order processing and delivery steps.
Placing an Order
The order process with Omelia & Oliver is as simple as possible. First, go to the product page and add the desired item to your cart. To do so, click on the black "Add to Cart" button.
It’s important to check that you've selected the correct variants. If everything is correct, click on the "Proceed to Checkout" box. On the information page, you’ll need to enter your exact details. Make sure all the information is correct. Once this is filled out properly, you can click the "Continue to Shipping" button.
On the "Shipping" page, you’ll have the chance to verify the address details you’ve entered. It will also show that each shipment is delivered entirely free of charge. As a token of appreciation to our customers, we always cover the delivery and shipping costs.
You can now proceed by clicking the "Proceed to Payment" box.
Payment Options
In the payment options, you can choose from various payment methods. At Waverly Toronto, all payment options are SSL encrypted, meaning you can always count on a secure payment environment.
- Credit card (AMEX, Mastercard, Maestro, Visa)
- PayPal account
- EPS
- Immediate payment (Sofort)
Once you've selected your preferred payment method, click on the "Complete Order" button, and you’ll be redirected to the chosen payment method. Follow the instructions on this page to finalize your order. If, in the unlikely event, you experience any issues with your order, you can always contact us.
Shipping Fees
We cover the shipping fees for every order. All our products are delivered to your door 100% free of charge. Additionally, there is no minimum order quantity required.
Shipping Your Order
Did you find the perfect look or accessory on our website? Then you’ll want to enjoy it as soon as possible! That’s why we ensure your order is processed and shipped as quickly as possible.
In order to offer fair prices for our products, we’ve chosen to bundle orders in large quantities and ship them all at once once the minimum quantity is reached. We hope you understand and will help us create a better and healthier world.
Please Note: Like many other online stores, we are currently experiencing high demand, which may cause delays. We ask for your understanding when placing your order. We will do our best to ship your order as quickly as possible.
If you’d like your order to be shipped today, please contact us via email at info@omelia-oliver.com
Our customer service team will be happy to advise you on the best solution.